Jenner Family Beef FAQs
Where is Jenner Family Beef located?
We are nestled in the middle of the mountain valley, called Scott Valley, located in Siskiyou County, California. Siskiyou County is the most northern county of California, bordering Oregon.
Our ranch has been in business since 1872. For more than five generations, the Jenner Family has called Etna, California home.
What breed of cattle do you raise?
We raise black angus beef, born and ranch-raised on our 3,600-acre ranch located in Etna, California. Our cows can roam and graze on native pastures. Our cattle herd is considered a closed herd, which means they never leave our ranch, from birth on. The only new animals that are introduced are virgin registered bulls, which are selected for breeding dynamics and genetics, including marbling, flavor, good nature, and calving ease.
What about hormones and antibiotics?
Our cattle are certified 100% natural beef. This certification is granted through an independent third-party Ranchers Connecting Ranchers (www.ranchersconnectingranchers.com). Cattle certified in this program are never fed an animal by-product, are never given hormones or steroids, and have never been treated with antibiotics.
However, our animals’ well-being always comes first, and on the rare occasion one becomes sick, we will administer medications, in accordance with our vet recommendations, to ensure a healthy recovery. When this occurs, the animal is tagged, not marketed as natural and sold through other avenues.
Do you grass or grain-finish?
Our cattle spend their whole lives on pasture, roaming and grazing on thousands of acres. A few months before heading to the butcher, we offer free-choice, homegrown chopped barley, while still on pasture. We believe this grain option contributes to the marbling, tenderness, and flavor that our beef is known for. We guarantee this will be some of the healthiest and tastiest beef you have ever had.
It is important to note that 100% of the hay and grain fed to our animals is grown and harvested on our own land. We utilize past seeds to replant native pasture grasses; we rotate hay and grain crops to maintain soil health; and we use modern irrigation methods to ensure efficient usage of water supply, as well as recycle water where we can. These practices have been employed for generations on our ranch, resulting in a highly efficient system, as well as incredible flavorful beef.
How is our beef processed?
Our beef is harvested locally at a first class, USDA inspected facility. The facility focuses on a no-stress handling and quick, humane harvesting.
What is a beef share?
A beef share is your opportunity to reserve a guaranteed share of one of our ranch-raised 100% Natural Certified Angus Beef. You place a deposit for the size share that fits the needs of your family; with your purchase balance paid in full prior shipping or pickup. After processing we will schedule your delivery date or provide tracking information for shipping.
We only sell as many shares as we have animals ready for harvest. We let the cows grow at their own natural pace, never pushing feed to speed up finishing time.
How much freezer space do I need?
A general rule of thumb is to estimate 30-35 lbs. of beef fits in 1 cubic foot of storage.- 1 /8 beef share requires approximately 1.5 to 2.0 cubic feet of freezer space (estimated to use half the space of a regular fridge-freezer compartment)
- 1 /4 beef share requires approximately 3.5 to 4.0 cubic feet of freezer space (small chest/upright freezer)
- 1 /2 beef share requires approximately 6.0 to 8.0 cubic feet of freezer space (large chest/upright freezer)
- Whole beef share requires approximately 14.0 to 16.0 cubic feet of freezer space (large chest/upright freezer)
How is buying bulk beef different from grocery store beef?
Buying beef in bulk is a great way to insulate yourself from ever fluctuating beef inventory and prices at the grocery store. A freezer full of beef offers you peace of mind through food security and flexibility with what to cook for dinner.
Bulk beef also gives you greater control over the quality and quantity of your food supply. This ensures you know exactly where your meat comes from with a high level of transparency. Purchasing directly from a ranch offers you the opportunity to develop a connection and relationship with your rancher.
Do I get to customize my own cut sheet?
We have a standardized cut list that we use with our butcher and our customers love it. Let us take the burden of 50 decisions and cut options off your shoulders with our custom cut list.
How is our beef wrapped and packaged?
All our cuts are USDA inspected and wrapped in individual vacuum sealed packages.
How do you collect payment for the purchase of bulk beef share?
We offer two payment options for the purchase of bulk shares:- Payment in full at the time you reserve your share.
- 30% Deposit paid at the time you reserve your share, balance due to be received prior to shipping.
Do you offer refunds?
Our Ranchers Promise guarantees your 100% satisfaction. We stand behind the quality of our beef. If you have a problem or concern with your delivery, we will solve it. Reach out to our team and we will make it right. We can be reached at tricia@jennerfamilybeef.com for any concerns you may have.
How do you ship your beef?
We ship our beef on dry ice in an insulated lined box to keep your meat frozen. Your beef is guaranteed to arrive frozen, ready to fill your freezer upon delivery.
Approximately 50 lbs. of frozen beef fits in a box; your delivery may arrive in multiple boxes depending upon the size share purchased.
We will message you when your beef is ready and send you your final invoice for payment and again when your beef ships. All orders are shipped with a tracking number so you can track it every step of the way. There are no surprises.
What if I’m not home when my shipment arrives?
No signature is required for delivery. Your boxes will be packed with dry ice to ensure a frozen arrival; however, we strongly recommend you unpack your delivery and move it to freezer as soon as possible.